Articles

 Updating your phone system

PBX can be updated at anytime, without interupting any live calls. These updates are usually...

 SSH Tunnel Software Setup

Under normal circumstances, you can connect to your phone system from your "whitelisted"...

 Dynamic DNS Services

Please refer to our Dynamic DNS article under our Router and Firewall section, at link...

 Virtual Extensions - Extensions that forward to Mobile Phones, Landlines, etc

Let's create a Virtual Extension, with Find Me / Follow Me, and foward it to your cell phone, or...

 Attended Call Transfer - Show original caller ID info, rather than extension.

This is a tip for clients who use the Attended Transfer feature a lot, and want to see original...

 Backup and Restore PBX Settings

These instructions may vary depending on your software and module versions.FreePBX usually has a...

 Call Flow Control - Manually redirect calls while away for lunch, holidays, etc.

Call Flow Control lets you manually redirect calls using a star code.  Think of it like a "fork...

 Call Parking - Similar to Call Hold, but allows for Pickup from any other phone.

Some older phone systems allow users to put a call on hold, then pick it up from another phone....

 Call Pickup Groups - Pickup a call ringing on another extension

In this scenario, an extension somewhere in your office is ringing, and you want to be able to...

 Call Screening on Extensions

Call Screening is a great way to determine who is calling, or in some cases block robo callers....

 Create a General Mailbox or Upload a Custom Mailbox Greeting

This article will explain 2 related concepts.  First, how to create a General Mailbox.  Second,...

 Custom Ringtones - Set tones for different Numbers, Ring Groups, Queues, Menus, and more

May phone systems, including all voiSip systems, have a great feature called "Alert Info.Alert...

 DISA - Remote Dialtone or "Dial In, Dial Out"

DISA is a great feature in your NebulaPBX phone system.  It is also known as Remote Dialtone, or...

 Deleting Log Files to Free Up Storage Space

The most common cause of high disk space usage is the build up of log files over time. You can...

 Flash Operator Panel (FOP2) Installation

Flash Operator Panel (FOP2) is a really cool, 3rd party addon, that works with most voiSip phone...

 Free Upgrades to the latest Phone System PBX Software Version

The PBX software on your phone system can be upgraded to a new version, usually available about...

 Intercom and Group Intercom (Paging)

The voiSip phone system and most IP phones have convenient intercom/paging options, including...

 Music on Hold - Add or Remove Songs and other Features

The phone system has about 15 royalty free songs included. You can easily add more, or...

 Music on Hold - Streaming from an online Music Station

Yes, you can create a streaming music source as follows... 1. Locate a stream source URL...

 Programmable Buttons (DSS Keys): BLF - Busy Lamp Field, Intercom, Group Intercom, etc.

If your phone has customizable or programmable buttons (aka DSS Keys), here are some popular...

 Setup GMAIL or other 3rd party service to deliver email and voicemail messages

Your pbx phone system has a preconfigured email server already built in and ready to go.  In most...

 Time Groups/Conditions - Redirect your inbound calls based on time, date, or day of the week.

Time Conditions let you redirect calls based on time, date or day of the week.  Think of it like...

 ARI Warning Message

ARI Password Warnings in FreePBX Dashboard   Description of the Issue You may see a warning...