What is voiSip?
What is voiSip?
voiSip is robust, high feature, multi-line, Voice-over-IP (VoIP) telephone service for business and residential use.
voiSip offers many unique features, such as "Clone Lines", which allow multiple simultaneous calls, even at different locations, using a single phone number.
voiSip provides substantial savings by offering "right sized" minute plans that fit the usage patterns for your home, or an entire office.
How is voiSip better?
voiSip features Clone Lines... multiple lines that share the same phone number... no more confusing rollover numbers.
voiSip works with a wide range of VoIP adapters, phones, systems and software... you're not locked into a single device.
voiSip allows the use of 3rd party devices that support the voiSip (SIP) protocol.
voiSip prices include ALL federal taxes and fees, including 911 service... no "recovery" fees or other surprises.
voiSip offers a wide array of Standard and Advanced features, like Voicemail to Email, Find Me / Follow Me, and more.
voiSip offers substantial savings compared to traditional telcos, and even compared to other voip providers.
Examples: 3 line 2000 minute plan, $24.99/mo and up.
What do I need to use voiSip?
1. High Speed Internet service, such as Fiber, Cable or DSL from any local provider.
2. A voiSip account, with either a new phone number, or a number transferred from your previous phone service.
3. voiSip compatible phone or device, of which there are 4 basic options...
a. voiSip Adapter
b. voiSip Cordless IP Phone
c. voiSip IP Phone System
d. voiSip Soft Phone (FREE) for PC/Mac/Linux/iPhone/Android
Can I keep my phone number?
Yes, we can transfer your US phone number to voiSip in most major (tier 1 and tier 2) market areas.
There may be some rural or co-op phone service areas where we are unable to transfer numbers. In these cases, we suggest getting a new, fully portable number in a nearby tier 1 or tier 2 area.
Can I make calls to and from regular phone numbers (PSTN calling)?
Yes, of course!
voiSip is connected to the PSTN (Public Switched Telephone Network).
So you can call any number, anywhere. And anyone can call you.
US and Canada calls are included in your plan limits.
International calls have a separate pool of minutes (points).
Can I use my existing phones or phone system?
In most cases, our phone adapters allow you to connect home wall jacks, analog phones and analog phone systems to voiSip service.
Does voiSip offer any special equipment?
You may want to consider upgrading to a fully digital, voiSip compatible, IP Phone or IP Phone System.
voiSip IP Phones do not require adapters, so they will have the best call quality, while taking full advantage of our futuristic features.
voiSip IP Phone Systems provide amazing features, like Call Recording, Automated Attendant Menus, and Unlimited Extensions.
voiSip savings will typically offset the cost of any new equipment within a few months.
What is not included?
Phones and Phone Equipment are sold separately.
You can buy equipment direct from voiSip.com, or from numerous 3rd party sources, such as online stores or local office suppliers.
Will there be any extra fees on my bill?
Customers in Texas pay local sales tax.
All Federal Taxes and Fees, including 911 service fees, are included in our pricing.
We would like to mention that Recovery Fees are "allowed" by law, not "required" by law. Many phone service providers "recover" 3 times what they actually pay in fees.
voiSip pays the same federal taxes and fees as everyone else. We just include those costs in our low base pricing, rather than surprising you with them later.
Can I send and receive faxes?
voiSip includes a FREE SendFAX feature with all phone service plans. Sending faxes is also easy. Log into our website, browse for the file you want to send, enter a 10 digit number, and click Send Fax.
And for incoming faxes, our optional eFax service provides a dedicated fax number, which receives faxes, converts them to .PDF files, and delivers them to your email inbox. eFAX is a low cost fax solution, perfect for customers who want a fax line, but prefer to avoid the expense of a land-line, not to mention paper and ink costs.
If you prefer to use a standard, analog fax machine, many customer have excellent results using voiSip service with our analog adapter. However, we cannot guarantee that analog faxing will work in every case.
Note 1: SendFax capability is included with voiSip calling plans as a free feature. You only need eFax service if you require a dedicate incoming fax number.
Note 2: To send hand printed documents, you will need a scanner (not included) to save documents into your PC before faxing.
Note 3: If you frequently need to sign documents, we recommend NitroPDF Reader, a free tool that lets you "rubber stamp" signatures onto digital documents, eliminating the need to print a hard copy to sign.
Do you offer Toll Free Numbers?
Toll Free Numbers typically begin with 800, 888, 877, 866 or 855. These special number allow callers from anywhere in the US to reach you without paying Long Distance charges.
voiSip offers Toll Free plans to fit your anticipated call volume. For an additional fee, we can provide special "Vanity Numbers" with easy to remember words or letters.
What is a Virtual Local Number?
These are numbers that forward from one location to another. The numbers can be within the same area, or in a completely different state. These numbers allow businesses to establish a virtual presence, such as having a New York or Los Angeles number that fowards to your physical business in Atlanta, or perhaps some tropical island outside the U.S. It's a brave new world, and the possibilities are limited only by your imagination.
NOTE: Virtual Numbers requires a regular (primary) voiSip number to which calls can be forwarded.